This airline’s reputation for service is bad, and it lives up to it

Planning your next holiday? Unlock your trip's full potential with every Traveller guide and review for only $2 per week, ...

I tried a Premium Economy cabin with better seats than British Airways — it’s cheaper

On a recent trip to the US, Metro's Lifestyle Editor, Kristina Beanland, was a guest of Norse Atlantic, flying Gatwick to Los Angeles in Premium Economy.
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Panic ensues mid-flight after death of air force marshal prompts emergency landing

A British Airways flight from the UK to Nigeria had to make an emergency landing after a retired military commander died in flight — causing panic and a pregnant woman to suffer a medical episode. The ...
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Heathrow Airport's British Airways First Lounge review

Iced lemon water. Plush sofas. Scented towels. No, I hadn’t walked into a spa, but rather British Airways’ first-class check-in desk at Heathrow Airport,Terminal 5. This private area, away from the ...