Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Internet Protocol (IP) telephony is increasingly replacing traditional PBX technologies at all types and sizes of companies. However, most businesses can't simply replace all of their incumbent ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

On January 6, 2021, the Federal Communications Commission’s (FCC) location requirements go into effect for fixed multi-line telephone systems (MLTS) and interconnected VoIP services, which now include ...

What’s most disrupting to the once staid business of enterprise phone systems is voice over IP (VoIP), which makes phone calls into data packets. The special requirements of transmitting the spoken ...

An acquisition of Avaya Inc. by Nortel Networks Corp. might help the buyer expand its enterprise telephony business and pare down a crowded industry, but the deal could be tough for customers. Avaya ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Research In Motion Ltd. this week tightened up the links between enterprise phone systems and its BlackBerry handsets, demonstrating software that makes it easier for employees and IT administrators ...

CBTS recognized as Microsoft Gold Partner, Cloud Services Provider and integrator uniting Cisco enterprise-grade voice solutions with remote workers across legacy and cloud environments ...

Perspective from a leading technology analyst offers that if enterprise VoIP solutions provider Avaya ends up being acquired by Nortel, users could be in for a pain in the digital assets. "But for ...

Microsoft is bound to play a growing role in enterprise telephony systems over the next few years, helping them to evolve beyond the simple features such as speed dial, conference call and voice mail ...

On August 2, 2019, the Federal Communications Commission (“FCC” or “Commission”) released a Report and Order on 911 calling capability requirements that affect virtually anyone in the enterprise ...