Follow the steps below to create a custom caller ID policy, and apply it to the Microsoft Teams admin center. Make sure you are an IT admin who has access to the Microsoft Teams admin center or has a ...

Dublin, Oct. 03, 2025 (GLOBE NEWSWIRE) -- The "Microsoft Unify Model for Teams-Contact Center Integration: What Buyers Need to Know" report from Metrigy has been added to ResearchAndMarkets.com's ...

Microsoft brought a boatload of new features to Teams this month and is expected to unveil even more at Ignite next month.

AudioCodes Voca Conversational Interaction Center (CIC) has been Certified for Microsoft Teams for its Microsoft Teams Unify integration, natively extending Teams Phone capabilities into its contact ...

Choose “List View.” Configure your view to show teams as “lists” rather than in a “grid.” This makes it easier to view new ...

Using Microsoft Teams to talk with your colleagues is pretty simple thanks to the built-in chat feature. You can chat with your teammates, share documents, and even initiate voice calls if and when ...

HERNDON, Va., Sept. 5, 2023 /PRNewswire/ -- ULTATEL, a leading communication solutions provider, proudly announced today that its contact center solution has successfully obtained certification as a ...

AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...