Understanding your customers is crucial when running any business, as the success of your company ultimately depends on creating products and services that actually solve their problems and create ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

During the sales process, a prospective customer or client may be pushing back on reasons to invest in your product or service. Listening to these customer objections—regardless of what they are or ...

At The Fast Company Innovation Festival, Frog Design's boss talks "org. activation"—a way to help companies enhance customer experience. Checklists for Chaos, the Path to Success While all startups ...

Online commerce accounted for nearly $518 billion in revenue in the United States alone last year. The growing number of online marketplaces like Amazon and eBay will command 40% of the global retail ...

A 2018 report by Accenture, Back Office, it’s Time to Meet the Customers, found that 75% of operational leaders at banks now want to focus on customer experience more than on efficiency. The driver ...

The development of mobile apps is what Forrester calls “a complex and crucial competency in today’s digitized business world.” Mobile apps have become essential to any organization hoping to meet ...

[Editor’s note: This is part of a series we’re writing about branding for startups. Join our latest initiative to find the best brand designers and agencies in the world who work with early-stage ...

Printronix, the leading manufacturer of industrial grade printing solutions, announced that they are adding Arthur Verweij as their Global Director, Brand & Customer Development. Arthur is chartered ...

Stellantis and Mistral AI are strengthening their partnership to integrate artificial intelligence (AI) into various aspects of vehicle development and customer interaction. Over the past year, they ...

The brand taps CPG leaders Peter Flesvig as vice president of retail sales and Renee Boardway as global procurement manager PLEASANT PRAIRIE, Wis.--(BUSINESS WIRE)--Good Foods, a leader in ...

MIAMI & DALLAS--(BUSINESS WIRE)--Southern Glazer's Wine & Spirits (Southern Glazer's)—the world’s preeminent distributor of beverage alcohol—today announced enhancements to National Accounts, Customer ...