An E-ZPass billing error caused some people to be overcharged for tolls in October, according to the New York State Bridge ...

In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

GREENVILLE, SC, MA / ACCESS Newswire / October 21, 2025 / Harte Hanks (NASDAQ:HHS), a leading global customer experience company, focused on bringing companies closer to customers for over 100 ...

I would rather talk to a person than an automated customer service call. I strongly dislike the menu option recording that says, “press 1 if …, press 2 if …, press 3 if … “ Almost 4 out of 5 customers ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

United Bank for Africa (UBA) Plc, has launched its annual Customer Service Week for 2025, adopting the global theme “Mission: Possible.” The initiative highlights UBA’s steadfast dedication to turning ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

Discord has revealed that one of its third-party customer service providers has been compromised in a recent data breach by an unnamed group, raising serious concerns about safety and security.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

The U.S. Secret Service said Tuesday that it "dismantled a network of electronic devices located throughout the New York tristate area that were used to conduct multiple telecommunications-related ...