The popular technology superstore is widely known for carrying a vast variety of computer parts and electronic devices. Here's what to know.

Companies in Europe are redefining customer experience operations with automated, cloud-enabled platforms that unify service ...

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

US-based customer engagement platform Twilio expects demand for artificial intelligence (AI)-driven voice bots to grow in the Asia Pacific & Japan (APJ) region as more businesses seek to personalize ...

AI and blockchain are redefining business communication — net2phone leads this shift with intelligent, human-centered tools connecting teams worldwide.

Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer ...

The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff Road and Interstate 385, serves as a brand new hub ...

Senior Correspondent SNAP benefits at risk due to the government shutdown, the AG putting Big Tech on trial, and more Length: ...

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...

Legal & General has partnered with Microsoft to develop an AI-powered customer service platform aimed at improving interactions for both customers and employees.The multi-year agreement will see the ...

Voiso is an AI-powered contact center platform that enables global organizations to deliver seamless customer engagement across voice and messaging channels. With tools including predictive dialing, ...

The Advanced Technical Center is a career-focused high school that offers dual-enrollment programs in the medical field, preparing students for in-demand health care jobs. When he was younger, Javonte ...