Learn about different things you can try to fix Ethernet network connection problems in Windows

You can manually set Wi-Fi and Ethernet network connections to metered if you want to reduce the amount of data used by apps and services on that network. A cellular data network …

Select Start > Settings > Network & Internet > Wi-Fi (or Ethernet). Select the network you are connected to and ensure the Network profile type is Private network.

Keeping your Surface up to date helps it perform at its best. In addition to software updates for Windows, it's also important to install hardware updates—these include drivers and firmware. …

Learn how to set up and use the Surface USB-C to Ethernet and USB 3.0 Adapter to get a wired network connection.

If your device has an Ethernet port, plug in an Ethernet cable, and then plug the other end into an Ethernet port on your router. If your device doesn’t have an Ethernet port but you want to try …

If you can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure you've installed the latest firmware and see the …

A proxy server can be used when you’re connected using Wi-Fi or Ethernet. In some cases, your company or organization might require a proxy server. To use a proxy server, you’ll need one …

Full-size USB 3.0 port Connect a USB accessory like a mouse, printer, Ethernet adapter, USB drive, or smartphone. Surface Connect for charging When your battery is low, attach the …

If your Wi-Fi is working now or if you have internet access using an Ethernet connection, download and install the latest updates for Windows and your Surface to help improve your Wi …